Eliminating 60+ minute government call queues with ultra-low 20ms real-time AI that actually solves citizen problems.
Citizens wait hours on hold while Swedish public agencies spend millions on repetitive routine calls.
During tax season and morning rush, citizens calling Skatteverket or Stockholm wait over an hour. Frustration is massive.
A full-time Swedish customer agent costs ~75,000 SEK/month with social fees. Every single answered routine call costs taxpayers ~85+ SEK.
Stockholms stad Kontaktcenter alone handles half a million routine inquiries each year with overwhelmed staff.
Not a generic FAQ bot. Inaaya answers on ring 1, speaks fluent Swedish & English, and executes real tasks.
Picks up immediately on the first ring, 24/7/365. Handles 10,000 simultaneous calls effortlessly.
Calculates exact ROT/RUT tax cuts, orders official civil certificates (personbevis), and logs city maintenance tickets.
Seamlessly speaks native Swedish (Azure Neural Sofie) and fluent English, adapting to caller accent instantly.
Passes full call dossier to human agents when complex casework is needed. Citizens never repeat themselves.
Dial from any phone in the room right now and talk to Inaaya live in Swedish or English.
AI compute costs have plummeted. Government customer service budgets have not.
Burdened human cost per routine citizen phone call in Sweden.
Agency saves 78% per call immediately with zero hold times.
Deepgram + Gemini + Azure TTS yielding an outstanding 85% gross margin.
Saves taxpayers ~78% per call • Eliminates phone queues to 0 seconds • Frees human caseworkers to handle high-value complex disputes.
85% gross margins on recurring usage • Annual B2G SaaS contract value: 1.5M – 3.5M SEK / year • Zero hardware or headcount required to scale.
Starting with Swedish municipalities and expanding across Nordic public infrastructure.
Total public sector, municipal, utility, and housing contact centers across Northern Europe.
Swedish addressable market: 290 Municipalities (*Kommuner*) + 20 National Agencies + 300 Public Housing companies.
Targeting 15 Swedish municipalities + 2 national agencies + 10 municipal property companies.
Sweden is legally bound by European and national accessibility directives (*Tillgänglighetsdirektivet*), legally compelling every municipality to automate services 24/7 while maintaining strict data compliance.
Using the Swedish legal threshold (*Direktupphandling*) to close rapid pilot deals without open tenders.
Under Swedish public procurement law (LOU), contracts under ~700,000 SEK do not require public tender. We sell 3-month production pilots for 350k–450k SEK signed directly by department heads.
During the pilot, Inaaya deflects over 30,000 routine calls, saving the municipality millions. The business case for full rollout is self-evident to council directors.
Expand into full multi-year contract worth 1.5M – 3.5M SEK / year, partnering with their existing telecom providers (Telia ACE, Puzzel, Trio).
Unmatched execution speed combined with authentic founder conviction.
As an international resident in Sweden, Eleyas experienced the pain of 90-minute phone queues firsthand. This drove the creation of an inclusive, bilingual public voice platform.
Built and launched a live telecom-connected voice AI with real tool calling in days with 0 SEK budget — proof of extreme agility, grit, and engineering speed.
While massive IT consultancies (Tietoevry, CGI) charge millions for legacy bots, Eyan Innovations delivers cutting-edge ultra-low 20ms real-time intelligence ready to deploy tomorrow.
A high-growth trajectory backed by sticky, recurring government contracts.
| Timeline | Active Contracts / Pilots | Annual Routine Calls | Annual Recurring Revenue | Gross Margin | EBITDA (Net Profit) |
|---|---|---|---|---|---|
| Year 1 | 4 Municipalities | 120,000 calls | 1.8 Million SEK | 82% | 650,000 SEK |
| Year 2 | 14 Municipalities + 1 Agency | 850,000 calls | 12.5 Million SEK | 85% | 5.8 Million SEK |
| Year 3 | 35 Clients (Gov + Housing) | 3,200,000 calls | 42.0 Million SEK | 86% | 21.0 Million SEK |
Government Retention Advantage: Public sector SaaS contracts have an average retention rate exceeding 95% due to high switching costs once telephony routing is integrated.
100% Non-Dilutive Grant (0% Equity) to finalize BankID integration and launch municipal pilots.
Signicat/Criipto broker integration for citizen personal number (personnummer) voice challenges over telephone lines.
Geographic 08-numbers and 020-freephone SIP trunks with low-jitter RTP interconnections into municipal PBX switches.
Independent Swedish legal review (PUB-avtal/DPA), Direktupphandling procurement packaging, and 1,000-call concurrency stress testing.
Join us in transforming how millions of citizens interact with public services.