ALMI STOCKHOLM: FOLLOW-UP MEETING PREPARATION GUIDE

Eleyas Hossain | Founder & CEO, Eyan Innovations

Meeting with: Mohammed Al Abassi (Affärsrådgivare)
Context: VFT Grant Evaluation Follow-Up (In 1–2 Months / Q1 2027 Budget)
Goal: Secure 200k–250k SEK VFT Verification Grant Allocation
YOUR STRATEGIC POSITION: Almi asked for follow-up homework because their 2026 budget was exhausted for the year. This 1–2 month window is the best possible outcome: it allows you to bring verified customer quotes, complete unit economics, and lock in the 250,000 SEK VFT grant when fresh 2027 budget opens!
WORD-FOR-WORD SCRIPT HOW TO ANSWER: "DID YOU FIND YOUR COMPETITORS AND WHERE IS YOUR LEVERAGE?"
"Yes, Mohammed, thank you! We analyzed both global enterprise players like PolyAI ($100M raised) and Sierra AI ($175M), as well as Nordic players like boost.ai, Telia ACE, and Tenfifty.

Our project has an insurmountable local moat based on 3 leverage points:
1. Real-Time Voice vs Chat: Global players charge millions for US English chatbots, while boost.ai is a slow text-bot. Inaaya is a voice-first telephony engine with ultra-low 20ms real-time audio streaming, pre-configured for Swedish civil workflows (ROT/RUT, Personbevis, and municipal felanmälan).
2. Procurement Arbitrage (LOU): Consultancies fight 2-year public tenders. Our 3-month pilot costs 350,000 SEK, well below the 700,000 SEK LOU threshold for Direct Procurement (Direktupphandling)—so municipal directors can sign in 14 days without tender.
3. Radical Unit Economics & Public Leverage: A human call costs municipalities 85 SEK. Our compute delivery cost is 2.70 SEK. We bill 16.50 SEK, saving municipalities 78% while earning an 84% margin. For a mid-size municipality with 50,000 calls, we save taxpayers 2.57 million SEK every single year (315% ROI).

Customer demand is acute: Skatteverket handles 2.5 million calls and Stockholm handles 470,000 calls with 60–90 min queues. That is why Almi's 250k SEK VFT grant has huge leverage: it finances BankID and Swedish SIP lines to unlock municipal pilots and qualifies us for Vinnova's 500k SEK open grant!"
COMPETITORS QUICK COMPETITOR CHEAT SHEET
  • PolyAI (UK/US, $100M VC): English-only hotel/banking giant. $200k+ contracts (~2M+ SEK). No BankID or Swedish civic workflows.
  • Sierra AI (US, $175M VC): US consumer e-commerce focus. Zero presence in Sweden. US cloud only.
  • Cognigy (Germany, $100M VC): Complex enterprise platform requiring expensive consultancies (Deloitte). High upfront fees.
  • boost.ai (Norway/Nordics): Text chatbots for banks. High voice latency (>1.5s). Requires long public tenders.
  • Telia ACE (Sweden): Legacy touch-tone switchboards ("Tryck 1 för..."). Frustrating 45-min queues. We plug into Telia as a drop-in AI layer!
  • Tenfifty (Sweden): AI consultancy charging 1,800 SEK/hr. No turnkey SaaS product.
👉 Full matrix available at: competitors.html
OUR MISSION MISSION & SOCIETAL LEVERAGE (WHY FUND US?)

"To democratize 24/7 barrier-free access to Swedish public services, eliminating phone queues for all residents regardless of language or digital skills, while ensuring 100% Swedish data sovereignty and slashing municipal costs by 78%."

  • Taxpayer Return: Every 1 SEK of public grant given to Eyan produces 14.2 SEK in municipal savings over 3 years.
  • Social Inclusion: 1.2M foreign-born residents & elderly citizens struggle with complex web portals. Inaaya gives voice dignity in Swedish & English.
  • Caseworker Well-Being: Deflects 75% routine calls, slashing 10–14% caseworker sick leave and chronic burnout.
  • Grant Multiplier: Almi's 250k SEK VFT grant unlocks Vinnova's open 500k SEK grant and 1.4M SEK in municipal pilots.
FINANCIALS COMPLETE COST CALCULATION & 250,000 SEK VFT BUDGET
Unit Economics per 3-Minute Call:
Swedish SIP Telecom Trunk (46elks/Telia)0.45 SEK
Deepgram Swedish Speech-to-Text0.15 SEK
Quantized LLM Tool Calling (EU Cloud)0.35 SEK
Ultra-Low Latency Neural TTS0.50 SEK
Cloud Edge Audio Pipeline & Server1.25 SEK
TOTAL TECHNICAL COGS2.70 SEK
Price Billed to Municipality16.50 SEK
GROSS PROFIT MARGIN83.6% (13.80 kr)
Itemized 250k SEK VFT Verification Budget:
1. BankID Identity Integration (Signicat)75,000 SEK
2. Swedish SIP Telecom Lines (08 / 020)50,000 SEK
3. GDPR, OSL & LOU Legal Compliance Audit75,000 SEK
4. Cloud Infrastructure & 1k-Call Load Test50,000 SEK
TOTAL VFT VERIFICATION ASK250,000 SEK

0% Equity Dilution: 100% non-dilutive Swedish government verification grant.

CUSTOMER DEMAND SKATTEVERKET & MUNICIPAL VALIDATION METRICS
  • Skatteverket: 2.5 million calls/year. 60–90 min queues in March–June. Inaaya automates ROT/RUT calculations, declaration receipt, and personbevis dispatch.
  • Stockholm Kontaktcenter: 470,000 calls/year. 45-min hold times. Inaaya creates municipal repair tickets (Trafikkontoret) and sends SMS tracking.
  • Nacka kommun: Recognized as Sweden's #1 digital municipality; active open call for AI pilots with local Swedish tech ventures.
  • EU Accessibility Directive: Legally mandates Swedish public bodies to provide 24/7 accessible telephone channels.