Eyan Innovations | Autonomous Voice AI for Public Sector & Enterprise

PRODUCTION TELECOM LINE ACTIVE

Dial Inaaya Live Right Now from Any Phone

Experience our ultra-low 20ms real-time audio speed directly on carrier telephony. Ask Inaaya in Swedish or English to calculate a ROT/RUT tax deduction, order an official certificate (personbevis), or report a pothole in Stockholm.

✓ Ultra-low 20ms Azure Neural Sofie ✓ Deepgram Nova-2 Multilingual ✓ Live API Tool Execution

INTERNATIONAL TEST LINE +1 650 252 7076

📞 Dial Direct from Your Device Free trial demo line • 24/7 autonomous service

EXECUTIVE PRESENTATION

Watch the 3-Minute Executive Briefing

An overview of Eyan Innovations, our ultra-low 20ms real-time voice intelligence architecture, and how we eliminate 60-minute government phone queues.

🎬 1080p Full HD • 🎙️ Narrated Executive Briefing • ⏱️ 3 Minutes 38 Seconds

THE PROBLEM & THE MISSION

Why Sweden's Public Contact Centers Are in Crisis

Every tax season and morning rush, citizens endure 45 to 90 minutes of hold music while municipalities and government agencies burn tens of millions on repetitive routine calls.

THE STATUS QUO

Traditional Human Call Centers

✕
45–90 Min Hold Times: Citizens wait in brutal queues during peak hours, causing widespread frustration and complaints.
✕
~85+ SEK per Routine Call: Swedish contact center agents cost ~75,000 SEK/month with social fees (*arbetsgivaravgifter*).
✕
The Language Barrier: Millions of international residents and foreign entrepreneurs struggle with rigid Swedish phone trees.
✕
Staff Burnout: Human caseworkers waste 60% of their workday repeating the same basic instructions instead of solving complex cases.

THE EYAN INNOVATIONS ENGINE

Autonomous Public Sector Voice AI

✓
0-Second Wait Time: Inaaya answers on the first ring, 24/7/365. Handles 10,000 calls simultaneously without queuing.
✓
18 SEK Flat per Call (78% Savings): Public agencies save millions annually while taxpayers receive instant, accurate resolutions.
✓
Seamless Bilingual Fluency: Speaks native Swedish and English with automatic language detection and zero accent friction.
✓
Real Action Execution: Doesn't just quote FAQs. Computes tax formulas, issues civil certificates, and submits municipal tickets.

ENGINEERING & CAPABILITIES

What Eyan Innovations is Capable Of

We do not build generic chatbots. Our autonomous voice engine integrates deep reasoning, sub-second neural audio synthesis, and enterprise-grade Swedish public sector tooling.

Active Tool Calling & Action Execution

Inaaya connects directly into administrative APIs. When a caller asks for tax calculations, civil documents, or civic maintenance, she calls structured functions and returns exact answers immediately.

calculateTaxDeduction orderPersonbevis createCityMaintenanceTicket sendSmsConfirmation

Ultra-Low 20ms Streaming & Natural Barge-In

Powered by Deepgram Nova-2 streaming transcription and Azure Neural speech synthesis (Sofie), Inaaya features true conversational turn-taking with ultra-low 20ms audio frame packetization. Callers can interrupt, pause, or pivot just like talking to a human.

sv-SE-SofieNeural 20ms Audio Streaming Acoustic Echo Cancellation

BankID & Swedish Privacy Governance

Engineered for strict European GDPR and Swedish *Offentlighets- och sekretesslag* (OSL). When citizens request confidential tax account balance data, Inaaya securely triggers BankID verification with zero citizen PII retention.

Mobile BankID Trigger GDPR & OSL Compliant Zero-Log PII Scrubbing

Warm Human Handover Co-Pilot

When complex legal appeals, disputes, or distressed callers are detected, Inaaya transfers the call to a human caseworker with a live synthesized dossier: caller identity, intent, verified facts, and conversation history.

Live Context Dossier SIP Transfer / Telia ACE Zero Caller Repetition

LIVE TESTBENCH

Experience the Voice AI Live in Your Browser

Test Inaaya (Skatteverket) or Erik (Stockholms stad) in real time. Speak into your microphone or type your question below.

Inkommande samtal (Inbound Call)

Wait Time: 0 sekunder

AI-Röstagent: Inaaya

Klicka på mikrofonen för att prata...

Tryck för att prata / Press to speak

💡 Testa vanliga frågor (Quick Prompts):

Handläggare & Säkerhetsvy (Human Co-Pilot)

BankID: Ej verifierad

Inringare / Caller: Anonym medborgare

Identifierat Ärende: Väntar på fråga...

Handläggningskategori: Allmän information

Realtidstranskribering (Live Conversation):

Samtalskanal öppen. Väntar på första inlägg...

Sammanfattning för handläggare:

Inga anteckningar ännu. När inringaren pratar sammanfattas ärendet automatiskt här.

UNIT ECONOMICS & MARGINS

The "Money Machine": 85% Gross Profit Margins

AI compute costs have plummeted. Public sector budgets have not. We deliver massive 78% savings for government clients while operating with SaaS software margins.

CURRENT MARKET

~85 SEK

Human Agent Cost / Call

Full-time Swedish customer agent costing ~75,000 SEK/mo including social charges and office overhead.

EYAN INNOVATIONS CHARGE

18 SEK

What the Agency Pays / Call

Saves public agencies ~78% per call while eliminating hold queues to absolute zero.

RAW INFRASTRUCTURE COST

~2.70 SEK

Our Compute Cost / Call

Speech-to-text, LLM reasoning, and neural TTS synthesis yielding an exceptional 85% gross margin.

Interactive Municipal Savings Calculator

Drag the slider to calculate the financial impact for your municipality or agency:

Monthly Inbound Routine Calls: 30,000 calls

Current Human Cost 2,550,000 SEK / mo

Eyan Autonomous Cost 540,000 SEK / mo

Monthly Taxpayer Savings 2,010,000 SEK / mo

            Annual Taxpayer Savings
            24.1 Million SEK / yr
          

SWEDISH PUBLIC PROCUREMENT LAW (LOU)

Bypassing the 2-Year Tender Barrier with Direct Procurement

Swedish public agencies often dread multi-year public tenders (*offentlig upphandling*). Under Swedish law, contracts valued under the statutory threshold (approx. 700,000 SEK) can be signed immediately as a Direktupphandling by department heads.

PHASE 1

Turnkey 3-Month Pilot

Priced at 350k – 450k SEK. Direct sign-off by municipal IT or contact center directors without tender delays. Deployed in 14 days.

PHASE 2

Prove 35%+ Call Deflection

During the 90-day pilot, Inaaya resolves over 30,000 routine calls, slashing hold queues and delivering verifiable ROI in weeks.

PHASE 3

Annual SaaS Enterprise Rollout

Expand into a multi-year framework contract valued at 1.5M – 3.5M SEK / year integrated into existing Telia ACE or Puzzel systems.

LEADERSHIP & CONVICTION

Founded in Stockholm to Re-Engineer Public Service

Eyan Innovations was founded in Stockholm, Sweden by Eleyas Hossain with a clear vision: ensuring that no citizen ever sits on hold for an hour to resolve a routine civic inquiry, and no government agency wastes millions on repetitive call answering.

Having lived firsthand through the friction of navigating Nordic public systems, Eleyas built Eyan Innovations to combine extreme technological agility with sovereign data privacy. In mere days, we designed and launched a fully autonomous, telecom-connected voice engine capable of real problem-solving.

Registered Swedish Business: Eyan Innovations (Enskild firma, Stockholm)

SNI Industry Standard: 62.100 (Dataprogrammering / AI Software Systems)

Ecosystem Alignment: Almi Företagspartner & Antler Stockholm

Eleyas Hossain

Founder & Chief Architect

"We don't give agencies chatbots that recite documentation. We give them autonomous digital colleagues that calculate tax deductions, dispatch maintenance crews, and pick up on the very first ring."

Stockholm, Sweden • eleyashossain33@gmail.com

GET STARTED

Deploy Inaaya for Your Municipality or Agency

Schedule a private technical demonstration or request an official pilot proposal under Sweden's direct procurement framework.